Privacy Policy and Data Protection Information

Introduction to Our Privacy Practices

This Privacy Policy explains how siluviorentha collects, uses, protects, and shares your personal information when you use our website and financial planning subscription services. We are committed to protecting your privacy and handling your data responsibly.

Your trust is essential to our relationship, and we take our responsibility to protect your personal information seriously.

Information We Collect

We collect information you provide directly and automatically through your use of our services:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to planning consultations and service delivery
• • Technical data including IP address, browser type, and website usage patterns
• • Communication preferences and subscription management choices

How We Use Your Information

We process your personal information for the following legitimate business purposes:

• • Providing monthly financial planning consultations and related services
• • Communicating about your subscription, appointments, and service updates
• • Improving our website functionality and user experience
• • Complying with legal obligations and regulatory requirements
• • Protecting our legitimate business interests and preventing fraud

Legal Basis for Processing

Under UK data protection law, we process your information based on:

Primary Legal Basis: We process your data on the basis of contractual necessity and legitimate business interests

How We Share Information

We may share your information in limited circumstances:

• • With service providers who assist in delivering our financial planning services
• • When required by law, legal process, or regulatory authorities
• • To protect our rights, property, or safety, or that of others

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information:

• • Right to access your personal data and understand how it's processed
• • Right to correct inaccurate or incomplete personal information
• • Right to request deletion of your personal data in certain circumstances
• • Right to restrict processing or object to certain uses of your information
• • Right to data portability and to withdraw consent where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content and advertisements.

For detailed information about our cookie practices, please review our separate Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and applicable legal requirements.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 16 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes through our website or direct communication.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: